THE DAILY NEGOTIATOR SEMINARS
Practical Conflict Resolution Skills for Everyday Life
Learn the communication skills used by crisis negotiators to build trust, reduce conflict, and navigate difficult conversations with confidence.
Upcoming Seminar
New Live & Online Training Coming Soon
The Daily Negotiator training is evolving.
New training opportunities are being developed to make practical communication, conflict resolution, negotiation and de-escalation skills available to more people — wherever they are.
Future options will include live online training and in-person events.
Be the first to know when registration opens.
About The Daily Negotiator Training
Conflict is unavoidable—but how we respond to it can change everything.
Whether you're communicating with a spouse, child, coworker, employee, customer, or friend, difficult conversations often become emotional because most of us were never taught the skills to navigate them effectively.
The Daily Negotiator training brings practical communication and conflict-resolution strategies drawn from more than 25 years in policing and 16 years as a crisis negotiator. These are real-world principles used to de-escalate high-stress situations, adapted for everyday life.
This training isn't about manipulation or memorizing scripts. It's about understanding people, managing emotion, communicating with purpose, and creating better outcomes through better conversations.
You'll learn practical tools you can begin using immediately—at work, at home, and everywhere in between.
What You'll Learn
✔ Why conflict escalates—and how to recognize it before it boils over
✔ How fear, stress, and emotion influence behaviour
✔ The Iceberg Model: understanding what's really driving behaviour
✔ Active listening techniques that reduce defensiveness
✔ How curiosity builds rapport and creates better conversations
✔ Why empathy doesn't mean agreement
✔ An introduction to the SPACTED™ communication approach
Who Should Attend?
This seminar is designed for anyone who wants to become a more confident communicator, including:
Parents
Leaders and supervisors
Healthcare professionals
Teachers
First responders
Business owners
Customer service professionals
Anyone looking to strengthen their relationships and communication skills
No previous experience is required.
About Your Presenter
Jason P. Worobec is a Detective Sergeant, author of The Daily Negotiator, and crisis negotiator with more than 25 years in policing and 16 years negotiating high-stakes incidents.
Throughout his career, Jason has helped resolve situations involving violence, crisis, and intense emotional conflict. Today, he teaches those same communication principles in a practical, relatable way that helps people improve conversations at work, at home, and in everyday life.